Research Paper on Agents in Tourism Industry:
Tourism presents one of the fastest growing industries in the world because information and communication technology has enabled people to identify tourism destinations worthy a visit. Although the trend appears similar to both developing and developed nations, the former have witnessed unprecedented rise in the number of tourists from around the world coming to enjoy scenic land features and ecosystems. In effect, governments have responded correspondingly by enhancing the role they play in tourism development. In emerging nations (such as Thailand and South Africa) and developing countries (such as Kenya), tourism contributes a significant part to the national economies. Common in other countries, governments have begun to play the role of planners, managers, facilitators, stimulators, and regulators of tourism activities in an effort to promote development in their tourism sectors (Sharpley & Telfer 2002). In addition, some players have come up to complement the efforts of the governments and others, to protect the environment and local communities against the capitalist desires of the government.